AI automation · Perth, WA
Next-level AI automation, built for Perth businesses.
We find the repetitive admin in your business and automate it with AI that connects to the software you already use. Every automation is tested, documented and handed over so your team can run it.
- Engineering-grade testing
- A person approves anything customer-facing
- Perth-based
Example workflow: after-hours enquiry
- 9:47 pm: enquiry lands via your website
“Hot water system leaking in Canning Vale. Can someone come tomorrow?” - AI sorts it and drafts a reply
Tagged urgent and residential. Reply drafted with tomorrow’s open slots. - You approve from your phone
One tap. Nothing goes to a customer without a person checking it. - Booked and logged
Customer confirmed, job created, calendar updated.
We build with
- Claude
- ChatGPT
- Microsoft 365 & Power Automate
- Google Workspace
- ClickUp
- Trigger.dev
Sound familiar?
The admin that runs your business shouldn’t eat your evenings.
Enquiries wait until the weekend
Leads sit in the inbox while you’re on the tools or with clients, and the fastest reply usually wins the work.
Copy and paste between systems
The same details typed into email, the CRM, the booking system and the accounts. Every re-type is a chance for an error.
Reports that take a whole day
Grant reports, owner updates and monthly numbers pulled together by hand from several spreadsheets.
Services
Start with an audit. Build what pays off.
No large software projects. We find the few automations worth doing, build them properly, and support them once they’re running.
Start here
Automation Audit
We map where your team’s hours go and identify the automations with the biggest payoff. You keep the roadmap whether or not you build with us.
- Kick-off workshop and walkthroughs with the people doing the work
- A ranked list of automation opportunities with estimated hours saved
- Tool recommendations that fit your current software
- Data, privacy and reliability risks flagged up front
- Written roadmap and a readout session, typically within [2–3 weeks]
Build
Workflow Automation
We build the automations on your roadmap, connect them to the systems you already use, and test them on real work before they go live.
- Enquiry handling, quoting and follow-ups
- Data moving between email, CRM, booking and accounting systems
- Automated reports, summaries and document drafts
Build
AI Agents & Assistants
Custom assistants that work from your own documents and data: answering internal questions, drafting replies, researching and preparing paperwork.
- Set up with your procedures, price lists and templates
- Answers point back to the source document
- Clear limits on what the assistant can and can’t do
Keep it running
Ongoing Support
A monthly retainer to monitor your automations, fix issues, adjust to changes in your software, and add improvements as your business grows.
- Monitoring and failure alerts
- Changes and small improvements each month
- A regular review of what’s working
How it works
From first conversation to working automation.
01
20-minute call
Tell us what’s taking up your week. We’ll tell you plainly whether automation will help.
02
Audit
We map your workflows and deliver a prioritised roadmap with estimated time savings.
03
Build and test
We build the top priorities first and test them on your real work before anything goes live.
04
Hand over and support
Your team is trained, everything is documented, and you own it. Ongoing support if you want it.
Reliability first
Built like engineering, not a demo.
Our background is maintenance and reliability engineering on major WA resources assets, where data has to be right and systems have to fail safely. We apply the same thinking to AI: work out what can go wrong, how you’d know, and what happens next.
A person stays in the loop
Anything customer-facing, financial or sensitive is approved by someone on your team before it goes out.
Grounded in your information
Assistants answer from your documents and data, and show where an answer came from, which reduces made-up answers.
Tested before go-live
Each automation is run against real examples from your business, including the awkward ones.
Alerts when something breaks
Failures are logged and flagged, so problems are caught early instead of discovered by a customer.
Your accounts, your data
Automations run in accounts you own, with business-grade settings and a clear record of what data goes where.
Example scenarios
What this looks like in a Perth business.
These are illustrative scenarios showing typical automations. They are not client case studies.
Trades
A plumbing business in the southern suburbs
Before
The owner answers enquiries at night, re-types job details into the job system and chases unpaid invoices by hand.
After
Enquiries are sorted and answered with available times for the owner to approve. Booked jobs flow into the job system, and overdue invoices get polite automatic reminders.
Health & allied health
A physiotherapy clinic with three practitioners
Before
Reception spends hours on reminder calls, re-booking cancellations and chasing intake forms before first appointments.
After
Reminders and intake forms go out automatically, cancellations trigger a waitlist offer, and completed forms are filed ready for the practitioner. No clinical decisions are automated.
Real estate
A property management team
Before
Maintenance requests arrive by email, text and phone, and each one is logged, prioritised and sent to a tradesperson by hand.
After
Requests are collected in one place, sorted by urgency and drafted into work orders for the property manager to approve. Tenants get an automatic acknowledgement.
Not-for-profit
A community services organisation
Before
Program managers assemble grant reports from spreadsheets and case notes, and coordinators ring around to fill volunteer shifts.
After
Program data is compiled into a first-draft report for review. Volunteers get shift reminders and can confirm or swap by text.
What we’ve built
Working automations, not slideware.
Internal builds and demos we can walk you through on a call.
Research newsletter
Researches a topic, writes a newsletter draft, creates an infographic and sends it through Google Workspace.
Claude · Perplexity · Google Workspace
Scheduled summaries
Collects a week of video transcripts and delivers a written summary every Monday morning, with no manual steps.
Claude Code · Trigger.dev · GitHub · ClickUp
Executive assistant
An assistant connected to email, calendar and tasks that prepares briefings, drafts replies and keeps follow-ups moving.
Claude Code · MCP servers
Sales email agent
Drafts personalised, professional outreach emails from a prospect list, ready for review before sending.
Multi-agent workflow
Website monitoring
Collects and structures information from websites, such as competitor pricing or new tenders, on a schedule.
Claude · Firecrawl
Research team of agents
Several agents that plan, search, and write a referenced report on any topic you choose.
Multi-agent workflow
About
Engineering background. Practical AI.
GRO AI Automations is the automation arm of GRO Media Solutions, a Perth studio that has built websites and digital marketing for local businesses and not-for-profits since [YEAR].
It is led by a mechanical engineer with 19 years in maintenance, reliability and asset management across oil and gas, mining, power and water. That work involves large, high-risk data sets and regulatory compliance, and a lot of it has been about building scripts and tools that automate complex data checks.
The interest in technology goes back to learning programming and the early internet in the 1990s, then building websites and digital marketing for businesses. AI is the next step: helping businesses use it in a way that is reliable and pays for itself.
- BEng (Mechanical) and BCom, University of Western Australia
- Member, Engineers Australia
- [AI systems engineering certification: name and issuer]
- Has built and delivered AI agents and AI training in an industrial setting
Our web work
Trusted by local businesses since [YEAR].
Websites designed and built by GRO Media Solutions.
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Helpkids Sri Lanka
What clients say on Google
★★★★★
“What impressed me most was his willingness to understand the purpose, positioning and professional identity of the business, rather than simply build a website. He listened carefully, offered thoughtful recommendations, responded constructively to feedback, and consistently looked for ways to improve the final result.”
Dr Hope Iyamu · HOPE Consultancy Services
★★★★★
“Leon is an innovative and a creative consultant and knows his product and what his customers need, and delivers the products with such efficiency. He is reliable and understanding, and can be trusted to do an excellent job.”
LightHouse Counselling & Therapy WA
★★★★★
“They are professional and always deliver their services on budget and on time. I would highly recommend Gro Media Solutions for their creative approach and their customised solutions.”
Andrew Njuguna
Free checklist
[12] admin tasks a Perth business can automate this quarter.
A one-page checklist to spot the easiest wins in your business before you spend anything.
Insights
Plain-English articles on AI for business.
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FAQ
Straight answers.
AI tools sometimes make things up. How do you deal with that?
We design for it. Assistants work from your own documents and show their sources, automations are tested against real examples before go-live, and a person on your team approves anything customer-facing, financial or sensitive. Where a task needs a guaranteed-correct answer, we use ordinary rules-based automation instead of AI.
Is it safe to use AI with our client data?
The audit maps exactly what data each automation would touch. We use business-grade accounts and settings that keep your data out of model training where the provider offers it, limit access to what each automation needs, and keep sensitive information out of AI tools where it isn’t required.
We’re a health practice. Can you work with patient information?
We focus on administration such as bookings, reminders and forms, and we don’t automate clinical decisions. Anything involving health information is designed around your privacy obligations and agreed with you before it is built.
Do we need to be technical?
No. We explain everything in plain English, train your team, and document each automation so it can be run without calling us.
Which software do you work with?
Where possible, whatever you already use: email, Microsoft 365 or Google Workspace, your CRM, booking or job management system, and accounting software. The audit confirms what can be connected.
What does it cost?
It depends on the size of your business and what we find. After the 20-minute call you’ll get a fixed quote for the audit, and every build is quoted before work starts.
Will this replace our staff?
The aim is to take repetitive admin off their plate so they can spend more time with customers and on the work they were hired for.
Book a 20-minute call
Find out what you could automate.
Tell us a little about your business and we’ll get in touch [within one business day] to set a time. No obligation and no jargon.
Phone [PHONE]
Email [EMAIL]
Area Perth metro, in person or online