Last updated: [DATE]
Draft template. Review this policy against your actual tools and practices before publishing. It is not legal advice.
Who we are
GRO AI Automations is part of GRO Media Solutions (ABN [ABN]), based in Perth, Western Australia. We handle personal information in line with the Australian Privacy Principles.
What we collect
- Details you give us through our forms: your name, business name, email address, phone number, industry and message.
- Information about how you use this website, collected through Google Analytics and the Meta Pixel. This includes pages viewed, device type and approximate location.
- Information you share with us during a consultation or project.
How we use it
- To respond to your enquiry and arrange a call.
- To send you the checklist or articles you asked for. You can unsubscribe at any time.
- To deliver and support the services you engage us for.
- To understand how the website is used and improve our advertising.
Who we share it with
We don’t sell your personal information. We use service providers to run this website and our business, including [web host] for hosting, [CRM / email tool] for managing enquiries and email, Google Analytics, and Meta. Some of these providers store data outside Australia.
Client data in automation projects
When we build automations for a client, we only access the data needed for that work, use accounts and settings agreed with the client, and don’t use client data for any other purpose.
Cookies and tracking
This website uses cookies for analytics and advertising measurement. You can block or delete cookies in your browser settings, and opt out of Google Analytics using Google’s browser add-on.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or make a complaint, by emailing [EMAIL]. We’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.